Good for those who want detailed start, not for instant action
I found the sales and pre-purchase interaction pretty balanced in terms of time to get up and running. The sign-up and invoicing were straightforward, which made the payment process clear from the outset. It took a bit longer than I expected to fully set up the call database and dialer software, especially because initial training involves multiple sessions before you can comfortably manage remote workflows. But once set up, the automatic updates and telephonic support made daily use easier. This would suit someone who is ready to invest time into learning the systems thoroughly rather than someone wanting immediate start without waiting for training and onboarding. The onboarding while somewhat lengthy on the software side is also comprehensive, so it gives you confidence once you are fully up to speed. If you expect to be handling a high volume of calls right away with minimal wait, this might feel a bit slow initially. But if you plan your time and are okay with a bit of upfront work, the process is manageable and the after-purchase experience is mostly smooth, including priority assistance when needed.