Good for those who want a steady start, not for rush setups
The onboarding process struck me as quite thorough in the beginning, especially the initial setup that you do just once. That part made it clear what the rest of the training was going to be about — establishing your basic workflows with the dialer and database. I was a bit unsure about how much of the ongoing training would be repetitive, but thankfully a lot of the work afterward felt like fine tuning rather than starting from scratch again. One thing I noted was that the initial training touched mainly on the big setup tasks; for day-to-day variations or updates, the materials were less detailed, so I had to figure some things out by myself gradually. I can imagine this setup working well for someone who appreciates a solid foundation and prefers their learning to be paced, but maybe not so much for someone who wants immediate, full clarity and frequent guided hand-holding. It was pretty straightforward reaching the point where I could use the calling tools effectively, but I did have to revisit the database features a couple of times to feel really confident using them. Payments and registrations were simple enough, but I think the time it takes to get up to speed might be a factor some would want to consider seriously before buying. I wouldn’t say it is the fastest out there, but the structured approach likely suits people who want a steady long-term setup rather than a rushed start.