4 out of 54 of 5Verified purchaseSupport and communication
Good for those who value quick responses, less so for others
I found the telephonic support usually responsive and helpful, often answering my queries within a reasonable timeframe. The agents seemed knowledgeable, especially about training and onboarding steps. However, there were moments when follow-up times felt longer, which made some troubleshooting take more effort than I hoped. The balance between fast responses and occasional waiting could matter a lot depending on your own pace and how much guidance you require. For someone who prefers a generally responsive support team and can tolerate short delays, this setup is quite good. But if you need instant answers every time, it might not always meet that expectation perfectly.