Good for those who value quick fixes but not perfect for all workflows
I wasn’t totally sure what to expect when things started going wrong with the dialer syncing in the database. It happened right after sign-up, and the automatic updates seemed to stall. I called support, and while there was a bit of back and forth and some waiting, they helped to get it sorted eventually. The training materials had prepared me somewhat, but dealing with it in real time was different. I think this setup would suit someone comfortable with troubleshooting a bit and who has patience for getting on calls with support. For those expecting everything to just work from day one without any hiccups, it might get frustrating. The invoicing and payment process was quite smooth though, and that part definitely inspired confidence early on. So while overall I’m happy with how issues were handled, I’m not sure it’s for everyone unless you’re ready to be hands-on and patient during onboarding hiccups.