Good for those who value clear billing, less so for quick onboarding
Before I engaged with the software package, I was hopeful that the whole setup and training would align perfectly with my needs. While the sales steps followed a reasonable sequence and the invoicing process was clearer than I expected, the actual onboarding was less smooth. There was one specific moment during the telephonic support calls that highlighted this: I found the explanations about auto-updates somewhat vague and harder to follow than I’d hoped. For someone who values detailed technical clarity upfront, this might be frustrating. However, if you prefer to learn by doing and don’t mind some trial and error with the dialer and database features, this system could suit you well. Overall, the process somewhat matched my expectations in terms of billing and sign-up but fell short on training clarity, especially for users not comfortable with less structured onboarding. So, it depends on what kind of guidance you need initially.