Good for those who troubleshoot patiently, not ideal for beginners
My experience with WFHI’s training and onboarding was mostly positive, especially in how they handled problems. I had some issues logging in and accessing the call dialer during initial setup, and I was worried it would be a frustrating experience. However, the support team responded quickly on the phone, unlike other platforms I’ve tried, and helped me get back on track without much delay. This was a relief because I expected it to take longer. The training modules themselves covered most topics well, but when something went wrong, the step-by-step guidance wasn’t always crystal clear. This means that for users who prefer a hands-off, straightforward setup, it might not be the perfect fit. But if you’re someone who doesn’t mind troubleshooting a bit and learning as you go, you will find the onboarding manageable and the support helpful. I did wish the automatic updates or training refreshers kicked in a little more seamlessly, but overall the process worked better than I thought it would. So, if you're patient and willing to invest some effort, WFHI can work well for you.