Good for those who prefer detailed walkthroughs, not so much for the impatient
Reflecting back on my experience, I can say the support and communication part was mostly clear but occasionally verged on too detailed for someone used to faster-paced setups. When I first signed up and began the onboarding, the explanations of calling tools and database functions were thorough. This helped me understand the system well, but if you don’t want to spend time parsing through every single update or change, it might feel a little tedious. The telephonic support was patient, answering questions attentively, though sometimes I wished they were more concise. After a week of using the dialer, I was confident about its functionality and smooth automatic updates kept the software running without hiccups. Invoicing and payment processes were straightforward, with no surprises during sign-up. However, for anyone who wants instant answers or quick guidance, this approach might not suit their temperament. It’s better suited to those willing to invest time into grasping every feature fully and who appreciate thorough explanations rather than just quick fixes. I personally found it overall positive with just that minor reservation about pacing, so I recommend it if you're the type to value clarity over speed. But if you're more impatient or just want to dive straight to using the tools, you might feel slowed down by the detailed communication style here.