Good for those who like clear labels, not for casual users
The communication in support was solid for the most part. The labels in the dashboard and on the buttons made sense, and I didn’t have to guess much about what anything did, which is a relief. However, the terminology is quite technical, so it might not suit beginners or those who prefer more conversational language. The training was crisp and to the point, no fluff, which was good but also meant that if you don’t grasp terms quickly, you may need to spend extra time figuring stuff out yourself. The invoicing and payment flow was clearly explained in email but could confuse someone new to billing systems. In summary, this setup would suit someone who wants straightforward communication and is comfortable with jargon but isn’t the best fit if you want everything spelled out in really simple terms. That’s the main reservation I have; otherwise it all worked well.