Good for those who like a steady setup, but less for ongoing changes
The training once I signed up was thorough and made initial setup quite manageable. I appreciated how much groundwork they covered, especially integrating the database and understanding the dialer features. Most of the onboarding felt like a one-time investment, which suited me because I don’t want to constantly retrain or deal with frequent updates interrupting workflow. However, if someone prefers ongoing, in-depth training or more hand-holding as they scale or change their workflow, this might not be the best fit. There was some repetition in early support calls, which added to the setup time, and not all features were explained in detail after the initial phase. Overall, the system felt steady and solid for someone who wants their remote workflow to run smoothly after the initial preparation. I’d say it’s better for users who value structure over continuous change in training content.