3 out of 53 of 5Verified customerSupport and communication
Good for those who can wait, not for instant starters
The time it took to get going with WFHI support and communication was quite variable, honestly. If you’re someone who needs quick setup and immediate results, this might frustrate you. The sign-up and invoicing were straightforward, but actual onboarding and telephonic assistance took longer than I had hoped, with multiple calls scheduled across a week just to get basic issues clarified. The automatic updates helped by reducing manual fixes, but I felt the initial wait was too long. For those new to remote workflow software and willing to spend extra time learning, this would be okay. But if quick ramp-up is your goal, I’d say look elsewhere. The online training was okay, but not exceptionally fast, so timing is really key here.