Good for those wanting a straightforward approach
Looking back on my experience with the training and onboarding at WFHI, I find that it suits someone who prefers a straightforward, no-nonsense approach to learning new software. By the time I moved beyond the initial modules, I was feeling fairly confident with the dialer and the database features, although it took a bit of time to get used to the automatic updates rolling in regularly. I think the training is best suited for people who are comfortable figuring out some things independently because the sessions don’t cover every possible scenario in depth. If you expect hand-holding at every step, this might feel a bit too minimal. On the other hand, if you’re self-directed and just want solid foundational knowledge that gets you running smoothly, then it’s a good fit. One year later, I’m still finding value in the skills I picked up during onboarding, and the telephonic support remains a useful resource for occasional questions. Overall, it’s a decent choice if you match that profile.