Good for the serious buyer, but not for those expecting instant replies
The sales team at WFHI was generally responsive when I reached out with questions before purchasing. Emails got replies within a business day, sometimes quicker. Phone calls connected me to someone who knew the product. However, it was not lightning fast, especially when I was browsing late at night and wanted answers immediately. So if you prefer to get quick responses outside working hours, this might not be ideal for you. For those who can plan ahead and don’t need immediate back-and-forth, the responsiveness was adequate and professional. The sign-up process was straightforward after that, though it took a bit of time to get my invoice details sorted, which held me up briefly. The training scheduling was reasonably flexible but not exceptional in speed. Overall, if you want decent responsiveness and clear answers but can afford to be patient, this suits well. But if you expect instant replies all day or immediate answers at odd hours, you may find the support a bit slow.