Good for technical users, not for beginners
Looking back at my experience with the pre-purchase process for this software and training, I found the responsiveness of the team to be quite prompt in answering my initial queries, which I appreciated. However, I noticed that the detailed explanations were sometimes a bit rushed or too technical for someone not well-versed in remote workflow software. This aspect might make it less suitable for beginners who might require more hand-holding during the sales and onboarding phase. On the plus side, the invoicing and sign-up process was fairly straightforward, which helped alleviate some stress early on. I think for a tech-savvy person who is confident navigating software tools, this would be a good fit, but if you need more personalized guidance, it might feel somewhat overwhelming. Overall, there was a mix of positive and slightly lacking elements in terms of the communication and support before purchase, so it depends on your comfort level with such platforms.