Good for systematic users, might be slow for those who want quick answers
I found the support and communication with WFHI's services generally smooth and helpful. Navigating through the user guides and training materials was straightforward, making it pretty easy to find exactly what I needed. The telephonic support was usually responsive, although sometimes I had to wait a bit longer than expected for clarification on certain features. From the software interface to user help, everything aligned well for someone who prefers organized, step-wise learning. However, if you're the kind of person who needs instant answers and quick fixes, this setup might feel a bit slow or structured. The training sessions cover a lot of ground, which I appreciated, though the pace might not suit everyone. Overall, I would recommend WFHI to those willing to invest a little time to understand their system deeply, but maybe not for those looking for rapid, on-the-fly support. The billing and invoice processes were also explained clearly, which helped avoid confusion. So, it's a solid package, just depends on your personal working style.