Good for steady workflows, but initial setup takes effort
The training and onboarding covers a fair amount of what you’ll need to get the software working initially, but I noticed that a lot of the setup is a one-off process rather than something ongoing. For example, configuring the database and dialer was a focused task, and once done, I didn’t have to revisit it frequently unless I made major changes in workflows. This suits someone with a regular, stable schedule where the initial investment in time pays off over repeated use. On the downside, if you plan to modify your setup frequently, the software’s training and onboarding don’t emphasize ongoing adjustment enough, which means you might have to figure some things out on your own after the first go. Overall, it did the job well for me, but it might not be the best fit if you need more continuous support or if your workflow changes unpredictably. The training covers what is needed but leans more toward a straightforward, singular setup.