Finding what I needed in support was a mixed bag. On one hand, the FAQ section was comprehensive and

Finding what I needed in support was a mixed bag. On one hand, the FAQ section was comprehensive and

Finding what I needed in support was a mixed bag. On one hand, the FAQ section was comprehensive and easy enough to navigate which helped with basic troubleshooting. However, when I needed to escalate or get more specialized advice about the database feature, it became frustrating because the contact options weren’t very visible or direct. It took several attempts to get hold of telephonic support, and sometimes the information provided was inconsistent depending on who I spoke to. Good if you are self-sufficient with some patience. Not great if you want quick, straightforward answers or if you are new to this kind of software setup. The onboarding paperwork and invoicing were straightforward, but overall, the experience felt patchy. This isn’t an all-in-one solution for support. If you prefer clear, quick responses, this might not be the best fit. But if you can navigate some rough edges, it offers decent tools.