Good for Some, Might Not Suit All Needs
I've tried other remote workflow software before, so when I looked at this one, I was wondering how it stacked up. The sign-up and invoicing were simple enough, which I appreciated over my past experiences where payment processes could get confusing. The training offered was decent, but I felt it dragged sometimes, especially in areas I was already familiar with. I found the calling tools decent, but nothing spectacular; the dialer worked fine but sometimes lagged behind what I'd seen before. The database feature was functional, although it lacked some customization I hoped for based on previous products. I liked how automatic updates kept things current without me needing to do much, which was a plus. Support was helpful when I contacted them, but I had to wait longer than expected on a few occasions. Overall, this software would suit those newer to remote workflow tools or those looking for basic functionality. For users needing more advanced customization or faster responsiveness, it might not be ideal. Returning to it now, I realize it does the basics fairly well but some features left me wishing for improvements.