3 out of 53 of 5Verified purchaseSupport and communication
Good for some, but not great if you’re doing ongoing updates
The telephonic support was pretty helpful during the initial setup phase as I got used to the platform’s nuances. They walked me through the basics well, which made those early days manageable. However, after the initial setup, things got a bit tricky. When I needed to make ongoing adjustments or had more complex questions, the communication often lagged or got a little confusing. I’d say this system suits users who don’t expect to tweak configurations often and can deal with some waiting times on calls. But if you’re someone who changes things regularly, this might cause some frustration because the support isn’t as fast or clear beyond the basics.