Good for setup, might be less so for ongoing needs
The support from WFHI was very efficient during the initial setup phase, which made the onboarding process smooth. Most of the efforts were concentrated on one-off configurations like dialing setup and database integration. Once that was done, the ongoing need for support became minimal, with automatic updates taking care of most changes. This means if you want a system that requires heavy customization or continuous hands-on support, this might not be the best fit. However, for someone who prefers initial help and then independent work with minor intervention, it would suit well. The simplicity of the invoicing and payment process also adds to the ease of use during ongoing operations, making it friendly for people managing their workflows solo.