Good for self-starters, tricky if you need extra help
Finding information through the WFHI support channels was a mixed bag. On one hand, the documentation on software access and the database features was detailed enough that someone comfortable with similar platforms could navigate through without much trouble. The sign-up and invoicing processes were transparent and smoothly integrated into the user portal, which I appreciated. However, for someone who might need more personalized guidance, the telephonic support was sometimes hard to reach promptly. Responses when received were polite and accurate, but the waiting times could deter someone with urgent issues. So, I think this setup suits those comfortable solving minor roadblocks on their own or with basic assistance. If you prefer comprehensive, readily available human support, it might be challenging. Nonetheless, overall the system’s clarity and software updates helped me maintain continuous operation without significant hiccups.