Good for self-starters, not the quickest for handholding
The support guidance followed a logical order but was very much geared towards users who can figure things out fairly independently. If you want step-by-step handholding or someone to walk you through every detail, this might not be ideal. The training modules and telephonic support assume some baseline understanding and focus on resolving specific queries or issues in sequence. For someone who picks up software features on the fly, the automatic updates and database integration flow is decent and sensible. However, if you need everything spoon-fed, you might find it frustrating and slow. Invoicing and payment activities were straightforward, but don’t expect much personalized help. This system suits users who appreciate a clean, linear approach and prefer learning by doing rather than constant reassurance or deep handholding.