Good for self-starters, not ideal if you want quick launch
I found the sales and pre-purchase process interesting but a bit slow for my taste. The sign-up was fairly standard and straightforward, and I liked how they provided some initial training materials immediately. However, actually getting things up and running took longer than expected due to the onboarding and understanding the software workflow. At times, I felt the dialer and database integrations were not as intuitive as others I'd seen elsewhere, which delayed my progress. The telephonic support was helpful but only addressed specific issues rather than giving a broad overview. So, if you're someone who is comfortable figuring out software on your own and doesn't mind some delays in setup, this platform could suit you well. However, if you want a rapid start with everything spoon-fed to you, it might not be the best fit. Overall, a mixed experience but the core software seemed solid once I got past the initial hurdles.