Good for self-starters, not for those needing instant guidance
My experience with the training and onboarding was positive but with a slight reservation on the responsiveness. From the moment I signed up, the onboarding flow was structured in a way that encouraged me to go through modules at my own pace, which worked well for someone like me who prefers self-directed learning. The software’s calling tools and database were explained clearly in the materials, but when I reached out via telephonic support with specific questions, responses sometimes took longer than I expected. The people on the other end were knowledgeable but not always immediately available, which meant I had to plan my queries ahead. The signing-up and payment process was smooth and straightforward, which helped reduce my initial anxiety. Overall, I’d say this product suits those who can navigate initial setup independently, but if you prefer instant help throughout, you might find the support timing challenging. The training is quite solid once you get going and I found it helpful for understanding how to manage workflows remotely.