Good for self-starters, not best for full guidance seekers
The pre-purchase stage was a bit of an adventure for me. While the WFHI sales process provided the basics, I found it necessary to do quite a bit of figuring out on my own, which suits independent learners but might be frustrating for those wanting more hand-holding. The training materials are there, but I wished for more proactive guidance before signing up. Still, the invoicing and payment process was smoothly handled once I was in. I think this setup is better suited for those comfortable with technology and able to explore features themselves. If someone prefers detailed walkthroughs and personal assistance from the start, they might find it a bit challenging. But for me, having some of the work to figure it out was okay. Overall, it's a decent start with room for improvement in upfront clarity from sales.