Good for self-starters, might test the less tech-savvy
The training helped me understand the basics, but I found a clear divide between setup tasks and ongoing use. Initially, the scripts and dashboard configuration took some time, as much was one-off when starting fresh. However, once the database was populated and the dialer connected, the daily operation became more straightforward, needing only occasional tweaks. This onboarding felt balanced with useful support calls and manuals guiding me step-by-step. On the other hand, I noticed some parts could be frustrating if you aren’t used to working with calling tools or remote software workflows. The integration of the database with calling features was a bit confusing at first and wasn’t fully intuitive. If you’re comfortable diving into software with some trial and error, this training suits you well. But I can see how beginners might find it less beginner-friendly and wish for more personalized follow-up after initial onboarding sessions.