Good for self-starters, might frustrate if you want full hand-holding

Good for self-starters, might frustrate if you want full hand-holding

I expected a lot of direct support during onboarding but found that much of the detailed how-to figuring had to be done by myself. The training materials were comprehensive but didn’t quite cover every step I needed to smoothly integrate the calling tools with my existing workflow. If you’re comfortable exploring on your own, this system will suit you well because the interface responds as expected and the database syncs pretty reliably. However, if you need extensive hand-holding or expect step-by-step telephonic guidance throughout, you might find it a bit lacking. The support was definitely helpful when contacted but not proactive, so it depends on your working style.