The day-to-day experience with your training and onboarding was mostly positive, though it depends h
The day-to-day experience with your training and onboarding was mostly positive, though it depends heavily on how comfortable you are learning remotely. The training modules themselves are well-structured — there’s a sensible pace and the content is relevant once you get used to it. Over time, I found it easier to navigate the calling tools and database features after repeating the exercises. Automatic updates rolled out without issue and added small helpful tweaks here and there. Telephonic support was responsive, but I wouldn’t say it’s always the fastest way to get answers, so patience helps. For someone who is already somewhat tech-savvy and likes figuring things out, this could be a good fit. But if you prefer step-by-step guidance with close hand-holding, you might find the experience frustrating at times. The onboarding flow expects users to take initiative between sessions. Payment and invoicing went smoothly, so no worries there. Overall, I would recommend this training and software to people comfortable with a moderate challenge, but those needing constant support might struggle a bit more with it.