Good for self-starters, maybe less for those wanting ongoing help
My experience with the support during setup was mixed. Initially, getting on the phone to sort out my database sync was helpful; I remember one particular call where they patiently went through troubleshooting steps with me. That part of the support was solid and responsive. However, after that one-time setup, most issues I encountered needed to be resolved on my own, since ongoing communication felt limited or delayed. It seemed like the support is designed more for one-off questions rather than continuous hand-holding. I think this system suits someone comfortable with figuring things out after initial guidance. If you want a platform where support checks in regularly or preempts problems, this might not be the best match. The training materials covered many basics but weren't as tailored for longer-term support needs. As a result, I found myself depending more on the community forums than on direct telephonic help once the main setup was done.