Good for self-starters, maybe less for hands-off types
My experience with telephonic support was quite mixed; on one hand, when I called, they were responsive and generally polite, but I found that for a number of technical questions I had to figure things out by myself through trial and error. The automatic updates worked fine mostly, but certain database features took some manual tweaking that the support was too brief to guide me on in detail. So if you’re comfortable tinkering with software yourself, this setup could suit you well. However, if you prefer more comprehensive hands-on or continuous guidance, you might find the assistance somewhat lacking at times. Overall, it’s a warm setup but with some areas where more communication could help a lot.