Good for self-starters—less so if you want ongoing hand-holding
The support setup felt like a mixed bag to me. At the start, onboarding was fairly smooth, and the initial telephonic help was useful for clarifying a few setup questions about the dialer and database management. However, after that first phase, it seemed like the system assumed you were mostly good to go and didn’t require much ongoing assistance. For someone who prefers continuous guidance, that might be a downside. I found myself occasionally looping back to earlier steps just because there wasn’t as much regular follow-up or proactive help. It works well if you like to figure things out yourself once you have the basics sorted though. The setup definitely felt mostly one-off—not a lot of new interaction once things were configured. So really, I’d say this service suits people who can keep the momentum independently but less so if you expect frequent check-ins or support.