Good for self-starters, confusing otherwise
The training helped me get started but I had to figure out quite a bit on my own, especially with the calling tools and the dialer features. The onboarding gave a good overview but didn’t always explain the finer points, so if you like working things out by yourself, this will suit you fine. However, for someone expecting a very guided, hand-holding approach throughout the whole onboarding process, it might feel lacking. The database functionality required some trial and error before it clicked for me. So overall, this setup is better for folks comfortable with exploring independently than those who want everything spelled out in detail.