Good for self-starters but support was quietly reliable
I would say this software suite suits someone comfortable with technology but maybe needing a bit of backup now and then. The telephonic support wasn’t flashy but it was quietly effective whenever I reached out. It helped me feel confident enough to keep progressing in setting up my remote workflows. The training wasn’t overwhelming, which helped, and the automatic updates seemed to work seamlessly without interrupting anything. If you want constant hand-holding, this might not be ideal, but if you like steady support and a reliable tool with little fuss, it would suit your needs well. The invoicing and payment steps were straightforward too.