Good for self-starters, but not the easiest to reach when you need help
I had certain expectations about the support before signing up, mainly hoping for quick responses and clear guidance during onboarding. The telephonic support sometimes met these hopes, with helpful responses and patient explanations. However, at other times, the wait was longer than expected, and the answers felt a bit generic. The communication about automatic updates was clearer than I anticipated, which was nice. I would say this service suits those who can manage some parts independently and don't require constant immediate assistance. If you want a straightforward hand-holding experience, this might cause frustration. Overall, the support is fair but not outstanding, and that reflects in my mixed feelings after using the platform for a few weeks.