Good for self-starters but not ideal if you need step-by-step guidance
In my experience with the training and onboarding, a lot of it was clearly designed so you can figure out many tasks on your own, which worked well for someone already somewhat tech-savvy like me. For instance, when I first tried using the database feature to organize client info, I had to experiment quite a bit before understanding its full potential. I remember struggling a bit with the dialer settings early on and there wasn’t always immediate guidance, which made things slower. On the other hand, some training materials were helpful, but I felt I couldn’t rely entirely on constant support during that phase. This kind of approach would suit independent users who prefer experimenting, but it wouldn’t be the best fit if you want close handholding. Overall, I’d say the training is decent but expect to be self-reliant for a good chunk of it and only ask for help for major issues.