When I first signed up for the training and onboarding sessions, I was quite impressed with the clar
When I first signed up for the training and onboarding sessions, I was quite impressed with the clarity of your explanations. You laid out the basics of the software very clearly, especially how to manage the call dialer and the database feature. The step-by-step guides were easy to follow up to setting everything up on the dashboard. However, I noticed that some of the more advanced features didn't get the same level of detailed explanation, which would have helped me feel more confident during my first few weeks. The automatic updates worked seamlessly, so I didn't have to worry about manual installations. Overall, this training suits someone who prefers to learn independently with clear instructions and isn’t too reliant on interactive support. But if you want lots of real-time hand-holding or more personalized guidance, you might find it a bit thin. Also, the telephonic support was responsive but sometimes lacking in proactive follow-up. Still, the sign-up and invoicing processes were straightforward and didn’t cause any issues. So, for people comfortable with exploring software and learning on their own, your training is a good fit.