Good for self-starters but maybe less so for newcomers
I reached out to WFHI support as I had questions about setting up the dialer and database features. The telephonic support was responsive and explained the necessary steps patiently. I appreciated the helpful tone during the calls, and the automatic updates alongside kept the software current without my intervention. However, I found some guidance during the onboarding could have been more detailed to help avoid my queries. I think this service suits users who feel comfortable figuring out some parts independently but still need reliable assistance when stuck. On the other hand, those wanting extensive hand-holding might find the learning curve a little steep or the help less proactive. Should I need assistance again, I won't hesitate to contact support since the experience was professional and efficient, but I’d hope future sessions include a bit more preparatory material or clearer walkthroughs.