Good for quick answers, less so if you want deep details
Before purchasing, I reached out multiple times to evaluate responsiveness of the WFHI sales team. Generally, they responded promptly and politely, which made the initial impression positive. They walked me through the software capabilities and sign-up process clearly, though they sometimes struggled to answer some more detailed questions about the dialer features and database integration that I was specifically interested in. For someone looking for general info and quick clarifications, the team would be suitable. However, if you require comprehensive technical discussions upfront or detailed demonstrations, you might find the support somewhat limited. The invoicing and payment explanations were clear, and signup worked smoothly. Overall, my experience was mixed – the sales people are responsive and courteous but could improve their depth when handling deeper queries. I think this service suits those who are comfortable learning more on their own after sign-up rather than expecting exhaustive pre-purchase guidance.