Good for quick answers, but slower if you want detailed help
Hey, just wanted to share about my experience with their sales team before I signed up. Honestly, the people I talked to responded quite quickly to my emails and calls, which was nice when I had basic questions about the software features and training. That gave me a good feeling initially. But when I started asking about more specific stuff, like how the database could integrate with my existing systems, or details about the dialer's compatibility, the responses were a bit slower and sometimes didn’t fully answer what I needed. I’m guessing it could depend on how busy the team was or maybe the nature of my questions. So, if you’re someone who just wants to get quick, general info to start out, I think this will suit you well. But if you need deep, technical clarifications before purchasing, it might be a little frustrating. I’m still somewhat on the fence about proceeding because I feel like I need more thorough support on certain points before fully committing.