good for people who like quick replies but not for complex stuff
I signed up to check if they'd get back to me fast with a few questions about their software and the overall onboarding. Honestly, the people were pretty responsive on chat and emails, usually answering within a few hours. That part helped me feel more comfortable trying it out. However, when I ran into something a little complicated regarding their dialer and database integration, it seemed like the answers weren't as clear or helpful. I had to repeat myself a couple of times before getting what I needed and even then it felt incomplete. So it might work well if you're just after straightforward info or the standard features. But if you're hoping for detailed troubleshooting or in-depth assistance from the support side during initial setup, it may not be the best fit. Overall, the responsiveness was decent but inconsistent depending on the topic.