good for patient users but not for beginners
I tried using the wfhi software for a couple of weeks and found the wait times and repeats a bit much sometimes. The dialer tool needed me to keep restarting it a few times before it worked cleanly, which got old after a while. The database feature itself is nice but syncing it felt slow. I think if you have solid tech skills and can handle a bit of repetition and waiting, this software will suit you fine. It is not for someone new to this type of work because the onboarding feels a little rushed and the instructions can be unclear at times. The support calls helped but sometimes they take a while to get through to. The payment and invoicing was straightforward though and did not cause any issues. Overall I’d say use it if you can be patient and don’t mind some delays in setup. It’s workable but has its rough edges that might frustrate casual users or beginners.