Good for patient beginners; not for those rushing to start
My experience with the training and onboarding process was mixed. On one hand, the initial modules were well-structured, and the explanations within the training software were clear and comprehensive. It required a significant amount of time before I felt ready to make use of the calling tools and the database with any confidence. The pace of onboarding felt somewhat slow, and I would say this system suits those who have the patience and time to gradually understand and absorb the workflow software’s features. On the other hand, if someone is aiming to get up and running quickly for immediate results, this might not be the best fit. The automatic updates sometimes introduced changes that shifted the UI slightly, requiring one to relearn a few steps repeatedly. Also, telephonic support helpfulness was hit-or-miss; sometimes the assistance was prompt, other times it took longer than hoped to receive detailed help. The payment and invoicing processes were straightforward and well-handled. In summary, this product offers a reasonable training experience with an emphasis on steady progress but may not serve all types of learners equally well given its onboarding length.