Good for organized users, but not so for beginners
At first, I was impressed with the clear invoicing and the straightforward sign-up process, which made things easy. But when I encountered a problem with setting up the calling tools, I found the support process cumbersome. I reached out several times, and although the telephonic support was polite, the responses were sometimes slow and vague. The database feature is powerful but felt overwhelming without prior exposure, so it might not suit those new to such software. Automatic updates rolled out without many hiccups, which was good. For people comfortable with handling tech tools on their own, this software should be helpful, and the training modules offer decent guidance. However, for users who expect a lot of personal hand-holding, this might not be the best fit. Overall, a mixed experience depending on your comfort level and needs.