Good for organised users, less so otherwise
From my experience, the sales and pre-purchase steps with WFHI are logically structured for users who prefer planning ahead. The sign-up and invoicing process made sense and followed a clear path, especially for those accustomed to digital subscriptions. The training modules and telephonic support options were introduced in sequence, which helped build understanding gradually. However, this setup might be less suitable for someone who wants to dive straight into using the software with minimal preparatory steps. Users expecting a simplified onboarding might find the number of steps cumbersome and might struggle without prior remote work experience or software familiarity. Overall, this process fits well for organised individuals but could feel overwhelming for beginners or those wanting immediate access to all features.