Good for most, but maybe not all levels
Looking back on the training and onboarding experience a little while after the fact, I think WFHI’s approach will suit most people who want a structured, step-by-step start to remote workflow software. The steps were arranged sensibly for the most part: sign-up, invoice, basic overview, drill into the dialer and calling tools, then the database, and finally telephonic support features. That sequence helped build understanding progressively, which I appreciated. However, I could see it being less ideal for someone who already knows a lot about remote workflows and just wants to jump in quickly, because the training can feel a bit slow or rudimentary at times. The automatic updates peppered throughout were a bit distracting initially but helped keep the software fresh. Overall, for users who need a thorough and paced introduction, it’s a good fit, but tech-savvy folks might find the early steps too basic. I’d say it’s best for those who want a guided, clear path rather than a fast, skip-around option.