Good for independent types, less so if you expect hand-holding
I found the training and onboarding process a mix of clear instructions and areas that left me guessing. The initial setup materials were helpful, especially for navigating the database feature and using the dialer effectively. However, some steps weren’t as well explained, particularly when it came to automations in the workflow. I would say this service suits those who have some familiarity with remote work software and can self-navigate, but if you expect a detailed walkthrough or hand-holding, you might struggle. When I needed support, responses were moderately helpful but not instant. I might need help again next time, particularly if updates introduce new features. Overall, you provide a solid base, but an occasional nudge or deeper guidance would improve the experience.