Good for hours covered, but something was missing
When I signed up, I was hopeful the software would fit the kind of hours I usually work each day. For the most part, the database and dialer functioned well during those times, and I appreciated how the automatic updates kept the calling tools current without needing me to do much. However, I found that during some hours I often work, like late evening periods, the system either slowed down or some features didn't respond as expected. The onboarding process was clear but could have included more specific guidance about these timing nuances. I’d say it worked nicely for normal office hours but could fall short when trying to adjust for a more flexible schedule. So overall, a solid experience with a few gaps in matching exactly my actual working hours, which might be important depending on your workflow.