Good for fixed hours, maybe not for irregular shifts
I found the sales and pre-purchase information quite helpful for understanding the product, but I wasn’t totally sure it would fit perfectly with my actual working hours. The software has scheduled training and onboarding sessions that are preset, so if your availability is consistent during those hours, it works well. However, if you have irregular shifts or erratic timing, you might find some challenges syncing up. The dialer and calling tools assume predictable work periods too, which suited me because I work mostly 9 to 5. The database feature helped in managing my contacts efficiently during these hours, which I appreciated. On the other hand, I noticed some of the automatic updates happened during my work sessions, briefly interrupting things, which wasn’t ideal. The sign-up process was straightforward and the invoicing clear, so no issues there. Overall, I’d say this setup is great if your hours are fixed and you can follow along the onboarding schedule but might be less fitting if your work time varies a lot. It did the job for me, but perhaps those with more flexible or shifting hours should consider carefully.