I found the support communication mostly clear and helpful, which is probably why I felt comfortable

I found the support communication mostly clear and helpful, which is probably why I felt comfortable

I found the support communication mostly clear and helpful, which is probably why I felt comfortable with how things were labeled. The wording generally made sense and was easy to follow, especially for someone like me who’s used digital tools before. However, I think people who are newer to this kind of software might find some of the labels or instructions a bit confusing. The terms felt straightforward but could be a little technical for those without prior experience. For instance, the terminology around the database feature could be clarified further so beginners won't guess what to do. So, this setup is great if you have some background with remote workflow tools or software training, but if you’re starting entirely fresh, you might need extra help to keep up. Telephonic support was prompt and polite, which eased things a lot.