Good for DIY types but you might want more help next time
I would say WFHI’s pre-purchase and sales process is a mixed bag depending on what your comfort level is with tech. I found the dashboard demo pretty useful and it gave me a good idea of what I was getting into, so that part really worked. But when it came to signing up and setting up my own calling tool and database, I realized I might want to get some help again next time. The instructions are comprehensive but sometimes felt like you needed a tech-savvy friend nearby. I appreciated having access to telephonic support, but initial questions sometimes took a few moments to get resolved. For those who prefer hands-off sales, this might be a bit much or require patience. If you like learning by doing and don’t mind a bit of trial and error, this will suit you fine. But if you want someone to hold your hand completely through every step, I think you’d benefit from extra direct assistance beyond the initial training. Overall it’s a solid platform, just be ready to invest some time and attention post-purchase.