Good for dedicated users, but not ideal for those who want fast start
From my experience, the sign-up and initial process took a bit longer than expected, which might not suit everyone. I found the sales and pre-purchase phase thorough, as they explained the software and training modules in detail. However, getting fully operational, including setting up the dialer and understanding invoicing, required several days of engagement. This duration worked well for me since I wanted to dive deep into workflow integration using the database feature. I appreciated that telephonic support was available to clarify some setup doubts during this period, which eased the process. Still, if someone prefers quick onboarding with minimal explanation, this approach might feel slow or cumbersome. The automatic updates were smoothly managed, so I did not face interruptions once running. Payment during sign-up was straightforward, though the invoicing process could be complicated for less experienced users. I would recommend this software and training more to those who can dedicate time and patience, as it rewards careful setup. It might not be the best fit for someone looking for instant use without investment in learning the system details.